Who we are
Cromarty Forge Ltd
Company number: SC591899
238 Union Grove
Aberdeen
Scotland, AB10 6SS
Email: john@cromartyforge.com
We are the controller of the personal data you provide to us.
What information we collect
When you use our website or place an order, we may collect:
- Contact details: your name, billing address, shipping address, email, and phone number.
- Account details: username and password if you create an account.
- Order details: products purchased, payment method, and download history.
- Payment information: payments are securely processed by Stripe and PayPal. We do not store or have access to your full credit/debit card details.
- Technical data: your IP address, browser type, and cookies essential for the shopping cart and checkout process.
How we use your information
We use your data to:
- Process and deliver your orders.
- Provide access to your purchased digital downloads.
- Communicate with you about your orders or account.
- Meet legal, tax and accounting requirements.
We do not use your data for unsolicited marketing without your consent.
Payments
- Stripe
- PayPal
We use third-party payment providers:
Your payment details are processed directly by these providers under their own privacy policies:
File storage & hosting
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
- Digital downloads are securely hosted on Wasabi Cloud Storage (UK region).
- Our website and email services are hosted via FastHosts UK.
How long we keep your data
- Order records: 6 years (legal/tax requirement).
- Account details: kept while your account is active. You can request deletion at any time.
- Download history: kept while your account is active to allow re-downloads.
Sharing your information
You have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data (where no legal obligation exists to keep it).
- Object to or restrict processing in certain circumstances.
- Request transfer of your data to another provider.
To exercise these rights, contact john@cromartyforge.com.
Cookies
Our website uses essential cookies for functionality (e.g. keeping items in your cart, processing checkout).
For full details, see our Cookie Policy .
Contact us
If you have questions about this Privacy Policy or how we handle your data, please contact us:
john@cromartyforge.com
If you are not satisfied, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO): https://ico.org.uk